The Crossfire Platform is the central intersection where integration messages are received, translated and sent.
It provides a single entry point for your system to connect to, whilst giving you a suite of integrations to leverage.
As part of the platform, we have a full library of message standards for hundreds of trading partners and systems. This means you can connect quickly, with flexibility for bespoke connections to your business as required.
From start-up to enterprise, Crossfire handles it all
Flexible yet scalable
Crossfire’s platform is built to handle any scale. From 10 messages a day to 1 million, custom logic and robust infrastructure easily support your integration demands.
Authenticated and secure
Every message that travels through the platform is validated and private. As an ISO27001 certified organisation, we ensure the security of your data across our application and environment.
Delivered as a fully-managed service
You’re the expert in your business niche; we’re the experts in ours. Rather than ask you to specialise in integration too, we take responsibility for the end to end setup, implementation and ongoing support.
The Crossfire Platform boasts
1.2B+
MESSAGES PROCESSED ANNUALLY
99.99%
SYSTEM UPTIME
100+
PRE-EXISTING CONNECTIONS
Success Story
Processing record-breaking order volumes with Foodstuffs
When it came time to upgrade their eXchange system to an eCommerce platform, Foodstuffs’ centralised supplier portal — integrated by Crossfire — set it apart from the competition.
Platform features
Connectivity and custom logic
- Supports SFTP, AS2, HTTP/S, Email, API, and more than 50 other connection types
- Supports EDIFACT, X12, XML, Delimited, Fixed, IDOC
- Message standards validate all inbound and outbound messages.
- Crossfire provides mapping from a source message standard to destination message standards.
- Built-in and custom functions allow the user to achieve simple and complex mapping and validation requirements.
- Add custom rules based on our library of functions
Performance and processing
- Statistics on message queue lengths and processing times are recorded and reviewed
- Multi-server support for scalability and assurance
- Message retention for 3 months
- Message compression
- Message archiving
- Processes up to 50 messages simultaneously with multithreading
- In the event of queues, multiple threads can be established to clear quickly
Visibility and auditing
- Full audit trail of messages available
Message management and visibility from anywhere - Ability to view messages, the message structure and errors within messages.
- Quickly and easily reprocess messages using bulk reprocessing
- Replay or reprocess messages, in the event of mapping changes or destination system failures
- Ability to manually repair messages
- Full text index searching
- Find messages fast, e.g., by order number or shipment number
- Crossfire messages can be opened, the raw text can be viewed, and the message can be compared against the message structure.
Systems monitoring and alerts
- Proactive error management and alerts for a range of scenarios to ensure message failure visibility
- Crossfire leverages a single point of reference — a Dashboard view — for immediate overview of the system using traffic light indicators.
- Alerts users to any current connectivity issues (e.g. FTP down, failed logins, permission failures) which may occur for any number of reasons such as expired passwords, internet outages, etc.
- Alerts users to any current delays or queues.
- Provides statistics on real-time message throughput and monitors the resources available on the EDI server.
- Access to message standards are determined by object. This allows certain roles to view and reprocess messages, but another role to set up message standards.
- Crossfire’s built-in tracking ensures changes can be tracked to identify who changed what. This aids in the overall integrity of the system.
Connectivity and custom logic
- Supports SFTP, AS2, HTTP/S, Email, API, and more than 50 other connection types
- Supports EDIFACT, X12, XML, Delimited, Fixed, IDOC
- Message standards validate all inbound and outbound messages.
- Crossfire provides mapping from a source message standard to destination message standards.
- Built-in and custom functions allow the user to achieve simple and complex mapping and validation requirements.
- Add custom rules based on our library of functions
Performance and processing
- Statistics on message queue lengths and processing times are recorded and reviewed
- Multi-server support for scalability and assurance
- Message retention for 3 months
- Message compression
- Message archiving
- Processes up to 50 messages simultaneously with multithreading
- In the event of queues, multiple threads can be established to clear quickly
Visibility and auditing
- Full audit trail of messages available
Message management and visibility from anywhere - Ability to view messages, the message structure and errors within messages.
- Quickly and easily reprocess messages using bulk reprocessing
- Replay or reprocess messages, in the event of mapping changes or destination system failures
- Ability to manually repair messages
- Full text index searching
- Find messages fast, e.g., by order number or shipment number
- Crossfire messages can be opened, the raw text can be viewed, and the message can be compared against the message structure.
Systems monitoring and alerts
- Proactive error management and alerts for a range of scenarios to ensure message failure visibility
- Crossfire leverages a single point of reference — a Dashboard view — for immediate overview of the system using traffic light indicators.
- Alerts users to any current connectivity issues (e.g. FTP down, failed logins, permission failures) which may occur for any number of reasons such as expired passwords, internet outages, etc.
- Alerts users to any current delays or queues.
- Provides statistics on real-time message throughput and monitors the resources available on the EDI server.
- Access to message standards are determined by object. This allows certain roles to view and reprocess messages, but another role to set up message standards.
- Crossfire’s built-in tracking ensures changes can be tracked to identify who changed what. This aids in the overall integrity of the system.
99.99% uptime with Amazon Cloud Hosting
In the past year, we’ve provided 100% uptime using Amazon Cloud Hosting services.
Flexible hosting options available, including:
- Standard Crossfire Cloud environment (SaaS shared instance)
- Private Crossfire Cloud environment (Client’s own Crossfire instance)
- On-premise environment (provided and managed by Client) — available on request
"We process over 750,000 messages a day and Crossfire breezes through it. One of the reasons we chose Crossfire was for its flexibility - we win business because we can comply with our customers’ EDI requirements."
— Marissa Monteroso
