Why choose Crossfire
Crossfire takes the pain out of EDI. Instead of managing connections, formats, and monitoring yourself, we provide a fully-managed service that works the way your business needs it to, with set performance to set budgets.
One predictable monthly subscription covers hosting, monitoring, and support without surprises or per message fees.
We build, monitor, and maintain your integrations, ensuring everything runs smoothly.
Our in-house support team responds fast and fixes issues before they impact operations.
Get real-time visibility of order flows, product data and integration performance through a user-friendly portal.
From EDI transactions (orders, ASNs, invoices) to inventory sync and payment matching, we automate it all.
We tailor integrations with custom logic and business rules to match the way you operate.
4.95 /5
Customer satisfaction with support
24/7 monitoring and support you can rely on.
100 's
of pre-existing connections
Pre-built integrations with our extensive trading partner network.
$ 0
per message fees or hidden costs
No hidden costs and clear implementation timelines.
They're great to deal with.
There seem to be dedicated people always available, always responding straight away, and they're amazingly cost-effective.
Director at Botany Group
Tell us what you want to connect and we handle everything else - mapping, monitoring, and maintaining connections to all your trading partners and internal systems. Whether they use EDI, APIs, or legacy formats, Crossfire ensures your data flows reliably and securely.
We establish secure connections to your systems (ERP, IMS, WMS, accounting) using our library of pre-built connectors and handle all the scoping requirements so you don't have to.
Crossfire automatically translates between your system's format and your trading partners' EDI requirements, handling all mapping and compliance rules.
Business rules, workflows, and partner-specific logic are applied automatically, including order validation, ASN generation, and invoice creation.
Our team proactively monitors all EDI flows, resolves issues before they impact operations, and handles trading partner communications.
Crossfire seamlessly connects with all major software platforms including ERP, IMS, WMS, TMS, and accounting systems. These include Cin7 Core, Unleashed, SAP, Netsuite, CargoWise and many more.
Crossfire's extensive trading partner network ensures easy connection and compliance with global and local retailers and supply chain partners.
Who we help
Crossfire provides scalable EDI solutions for businesses of all sizes. See how different business types benefit from our managed integration services.
Sell & deliver with confidence by connecting to retailers, distributors, and logistics partners effortlessly.
Sell & deliver with confidence by connecting to retailers, distributors, and logistics partners effortlessly.
Smarter freight & inventory management to optimise shipments, warehousing, and customer interactions with automated EDI.
Smarter freight & inventory management to optimise shipments, warehousing, and customer interactions with automated EDI.
Seamless Supplier integration to automate supplier transactions and improve inventory accuracy.
Seamless Supplier integration to automate supplier transactions and improve inventory accuracy.
"It’s so easy to work with the team. The software is easy to use & timings are on point every time with accuracy. Communication is key for us, especially with the time difference in countries. It hasn’t felt like that though, everything is so accurate and communication is at the top level."
Luke Ward
Management Accountant at Au Vodka
"Crossfire’s integration with our warehouse has been great and they ensure that everything is running smoothly. On top of that, support has been very, very good."
Andrew Reeve
CEO and Founder at HonestBrew
"In order to grow you need to be able to simplify. And that’s what Crossfire provides. It helps you simplify so that you can grow."
Jared Davis
Sales & Managing Director at Profile Products
See our library of automation use cases.
Crossfire Customer Portal
Crossfire Customer Portal provides robust EDI visibility, self-service support and extended functionality for non-EDI order placement.
See every integration, message, and status update in one place so issues are easy to spot and resolve fast.
Let customers place orders directly through the portal, reducing manual handling for your team.
Keep product details and pricing consistent across all systems with automated, real-time data synchronisation.
Customer success spotlight
Manual data entry meant skilled staff were bogged down in time-consuming tasks. Crossfire automated the pain away.
60 - 75
Hours saved per month
30%
Increase in revenue
$0
Increase in fees with our flat pricing*
EDI (Electronic Data Interchange) is the process of exchanging data between systems electronically, using networks. The challenge with EDI is that information needs to be translated in the centre of this process by an EDI system and should have monitoring in place to ensure bad data is caught and errored before being pushed through into another system.
Crossfire handles every aspect of EDI integration for you. We connect your systems to all trading partners, translate documents into the required formats, automate business rules, and monitor data flows 24/7. Our expert team manages setup, ongoing maintenance, and support, so you can focus on your business, not your integrations.
Crossfire's pricing is straightforward, with all-inclusive starting rates designed for predictable budgeting:
One-off setup and implementation: Starting from $3,000 per connection. This covers initial scoping, mapping, partner coordination, integration setup, and thorough testing to ensure a seamless go-live.
Fixed monthly fee: Starting from $355 per connection. This monthly fee includes 24/7 proactive monitoring, support & issue resolution, secure hosting on AWS, ongoing maintenance, compliance updates, and full access to the Crossfire customer portal.
No per-message fees: You can exchange EDI documents and transactions without worrying about extra charges, even as your volumes grow.
Your final pricing is tailored to your specific requirements, based on factors such as the number of connections, integration complexity, and service level.
Crossfire supports all common EDI document types used in supply chains, including purchase orders (PO), invoices, shipping notices (ASN), inventory and stock feeds, order confirmations, credit notes, and more. We handle both traditional EDI standards (EDIFACT, ANSI X12) and modern formats (XML, JSON, CSV), ensuring compatibility with any partner.
Yes. Crossfire is ISO 27001 certified and hosted on AWS, with end-to-end encryption, strict role-based access controls, and regular security audits. We ensure your sensitive business data is protected at all time, meeting the highest standards for security and compliance.
Absolutely. Crossfire specialises in hybrid environments, supporting both traditional EDI and modern API integrations. Our platform translates and orchestrates data seamlessly between formats, so you can connect with any partner, regardless of their technology.
Crossfire often helps businesses wanting to move away from other providers, due to cost, customer service, and the quality of the EDI solution.
Crossfire has strict processes around handling a smooth migration from existing integrations managed by incumbent providers, over to Crossfire, in order to have minimal impact on your business.
Crossfire is a fully-managed service and typically does all of the development and mapping, but for some partners and clients, we work with their development/mapping team to set up an integration.
This type of partnership is most beneficial when there is an internal resource who is skilled in EDI development/mapping and can be utilised for ongoing connections. We see this most often in larger clients who require approximately 50 integrations a year. Crossfire will provide the necessary training on our platform and provide quality checks to ensure integrations are done correctly.
Fill out the form below and our team will be in touch with a personalised quote based on your specific requirements.
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