An API (Application Programming Interface) is a set of rules and protocols that allows different software applications to communicate and exchange data with each other.1 APIs enable seamless integration and the creation of new functionalities by leveraging existing services and data.
Crossfire offers a comprehensive suite of API services, including API strategy and design, API development, API management, API security, and integration with various systems and platforms. We tailor our services to meet your specific business needs.
The cost of our API services varies depending on the complexity of your integration requirements, the scope of the project, and the level of ongoing support needed. We offer customised pricing models based on your specific needs. Contact us for a detailed consultation and quote.
Yes. Crossfire specialises in bridging legacy on-premise or older systems with modern cloud APIs. We enable seamless data exchange between different technologies, so you can modernise operations without replacing existing infrastructure.
Crossfire supports a wide range of API standards and protocols, including REST, SOAP, JSON, XML, webhooks, and custom formats. This ensures flexible integration with nearly any business system or trading partner.
You receive 24/7 proactive monitoring, incident resolution, ongoing updates, and direct expert support. Crossfire handles troubleshooting, governance, and enhancements, ensuring your APIs remain secure, reliable, and compliant at all times.
Yes. Through the Crossfire Customer Portal, you can create, revoke, and rotate API keys, as well as assign custom user permissions using role-based access control. This gives you full visibility and control over your API integrations. For true API management, we offer access to Crossfire platform for enteprise users.
Getting started is easy. Book a free consultation or API strategy workshop through our website. Our team will assess your needs, recommend the best approach, and guide you through the next steps for a seamless integration experience.
EDI (Electronic Data Interchange) is the process of exchanging data between systems electronically, using networks. The challenge with EDI is that information needs to be translated in the centre of this process by an EDI system and should have monitoring in place to ensure bad data is caught and errored before being pushed through into another system.
Crossfire handles every aspect of EDI integration for you. We connect your systems to all trading partners, translate documents into the required formats, automate business rules, and monitor data flows 24/7. Our expert team manages setup, ongoing maintenance, and support, so you can focus on your business, not your integrations.
Crossfire's pricing is straightforward, with all-inclusive starting rates designed for predictable budgeting:
One-off setup and implementation: Starting from $3,000 per connection. This covers initial scoping, mapping, partner coordination, integration setup, and thorough testing to ensure a seamless go-live.
Fixed monthly fee: Starting from $355 per connection. This monthly fee includes 24/7 proactive monitoring, support & issue resolution, secure hosting on AWS, ongoing maintenance, compliance updates, and full access to the Crossfire customer portal.
No per-message fees: You can exchange EDI documents and transactions without worrying about extra charges, even as your volumes grow.
Your final pricing is tailored to your specific requirements, based on factors such as the number of connections, integration complexity, and service level.
Crossfire supports all common EDI document types used in supply chains, including purchase orders (PO), invoices, shipping notices (ASN), inventory and stock feeds, order confirmations, credit notes, and more. We handle both traditional EDI standards (EDIFACT, ANSI X12) and modern formats (XML, JSON, CSV), ensuring compatibility with any partner.
Yes. Crossfire is ISO 27001 certified and hosted on AWS, with end-to-end encryption, strict role-based access controls, and regular security audits. We ensure your sensitive business data is protected at all time, meeting the highest standards for security and compliance.
Absolutely. Crossfire specialises in hybrid environments, supporting both traditional EDI and modern API integrations. Our platform translates and orchestrates data seamlessly between formats, so you can connect with any partner, regardless of their technology.
Crossfire often helps businesses wanting to move away from other providers, due to cost, customer service, and the quality of the EDI solution.
Crossfire has strict processes around handling a smooth migration from existing integrations managed by incumbent providers, over to Crossfire, in order to have minimal impact on your business.
Crossfire is a fully-managed service and typically does all of the development and mapping, but for some partners and clients, we work with their development/mapping team to set up an integration.
This type of partnership is most beneficial when there is an internal resource who is skilled in EDI development/mapping and can be utilised for ongoing connections. We see this most often in larger clients who require approximately 50 integrations a year. Crossfire will provide the necessary training on our platform and provide quality checks to ensure integrations are done correctly.
The Crossfire Platform is a high-performance, cloud-based integration engine. It offers a low-code environment that makes it easy to build, change, and maintain integrations without needing deep developer resources. The platform supports any message format, any connectivity method, and any custom business rules, giving you full flexibility as your systems and trading partners evolve.
What sets it apart is its combination of power and simplicity. You get a modern engine with high availability, advanced monitoring, and fast throughput, backed by a library of supply chain-ready patterns. You can run it as a fully managed service or use it directly in a hybrid model, giving your team the level of control that suits your operation.
You can choose a fully managed service, a hybrid approach where your team uses the platform with our support. As it is a low-code tool, even non-technical users can setup new integrations and mappings. We trypically only allow access to our platform for larger clients with experienced IT teams who need more control.
No. Crossfire can be run fully as a managed service. If your team wants access, we support that, but the platform does not require internal developers to maintain mappings, monitor queues, or troubleshoot issues.
Yes, Crossfire natively supports EDI formats (including EDIFACT, ANSI X12, TRADACOMS), modern APIs (REST, SOAP, JSON, XML), as well as file-based and event-driven integrations. You can connect legacy systems and the latest cloud platforms all in one place.
Yes. Crossfire is designed to scale, with simple, fully managed options for small businesses and advanced, flexible features for large, multi-entity enterprises. Our platform is used by SMEs and some of the world’s largest logistics, retail, and supply chain operators.
Crossfire is ISO 27001 certified and hosted on AWS with advanced encryption, VPC segmentation, and strict access controls. We conduct regular penetration testing and maintain full audit trails for compliance and peace of mind.
Yes. Crossfire provides a cloud-based, low-code iPaaS (Integration Platform as a Service) that allows enterprises to manage, configure, and monitor integrations across all their systems. Crossfire is unique in that our expert team provides guidance, peer reviews and ongoing monitoring and support, meaning you get enterprise-grade robustness with the ease of a managed platform.
The Crossfire Platform is a high-performance, cloud-based integration engine. It offers a low-code environment that makes it easy to build, change, and maintain integrations without needing deep developer resources. The platform supports any message format, any connectivity method, and any custom business rules, giving you full flexibility as your systems and trading partners evolve.
What sets it apart is its combination of power and simplicity. You get a modern engine with high availability, advanced monitoring, and fast throughput, backed by a library of supply chain-ready patterns. You can run it as a fully managed service or use it directly in a hybrid model, giving your team the level of control that suits your operation.
Crossfire's Enteprise offering provides a managed, cloud-based platform built for large-scale, high-complexity environments. It offers both fully-managed and hybrid models, deep supply chain expertise, and robust support for complex, multi-system orchestration—all while reducing operational risk and cost.
Every business is unique and commercial arrangements are flexible to specific needs, however, as a minimum our enterprise plan will include:
No. Crossfire can be run fully as a managed service. If your team wants access, we support that, but the platform does not require internal developers to maintain mappings, monitor queues, or troubleshoot issues.
Yes, Crossfire natively supports EDI formats (including EDIFACT, ANSI X12, TRADACOMS), modern APIs (REST, SOAP, JSON, XML), as well as file-based and event-driven integrations. You can connect legacy systems and the latest cloud platforms all in one place.
Crossfire is ISO 27001 certified and hosted on AWS with advanced encryption, VPC segmentation, and strict access controls. We conduct regular penetration testing and maintain full audit trails for compliance and peace of mind.
Crossfire’s platform is designed for enterprise scalability:
Yes. Crossfire specialises in custom connector and API development, legacy modernisation, and specialist projects. The platform enables full control over integration testing, deployment, and maintenance windows, with dedicated hosting and database access for enhanced customisation.
Peppol (Pan-European Public Procurement On-Line) is a set of standards and a network that enables businesses and government entities to exchange electronic documents, primarily invoices, in a standardised and secure way across Europe and beyond.
Using Peppol eInvoicing offers numerous benefits, including compliance with government mandates, simplified cross-border trade, reduced costs, improved efficiency, enhanced accuracy, and secure document exchange.
Peppol eInvoicing is becoming increasingly mandated or preferred by government entities in many countries, particularly in Europe and Australia/New Zealand. Check the specific regulations in your target markets to ensure compliance.
Yes, Crossfire can integrate its Peppol eInvoicing solutions with a wide range of accounting, ERP, and other business systems to ensure a seamless workflow.
The cost of Crossfire's Peppol eInvoicing services depends on your specific needs and the volume of e-invoices you process.
Contact us for a Peppol eInvoicing consultation.
A VAN is a secure, private network that acts as an intermediary for businesses to exchange electronic data (like purchase orders or invoices) with their trading partners. You connect to the VAN, and it handles the routing, security, and delivery of your data to other businesses on the network.
VANs simplify connectivity by requiring only one connection for you to reach multiple partners, eliminating the need to manage numerous direct links with different protocols. They also provide enhanced security, reliability, and auditing capabilities.
The Enterprise Service Bus is a middleware architecture that acts as a central communication hub, enabling disparate applications and services to exchange data reliably and consistently. It manages routing, data transformation, protocol mediation, orchestration, and integration governance across the enterprise.
Unlike many individual connections that link two systems directly (point-to-point), ESB centralises integrations so each system connects once, to the bus. This reduces complexity, enables reuse, and simplifies maintenance. Compared to standalone APIs, ESB adds orchestration, transformation, protocol mediation, and a unified governance layer.
Yes. Crossfire’s ESB is built to handle hybrid environments such as legacy on-prem, EDI, APIs, cloud SaaS, and to orchestrate complex flows across them.
Anything such as ERPs, WMS, IMS, accounting, databases, message queues, third-party SaaS, legacy applications, EDI trading partners, APIs. Regardless of protocol or data format.
Crossfire processes confidential business information for enterprise companies. Our customers rely on us to protect their data and their systems.
As an ISO27001-certified organisation, we have developed a comprehensive set of practices and policies to ensure the security of your data. We undertake annual audits to ensure practices are followed and standards are maintained.
Detailed policies, processes and certifications are available upon request.
Crossfire is a global supply chain integration specialist offering fully managed EDI and API solutions. Unlike generic integration providers, we combine our proprietary platform, deep domain expertise, and hands-on service to deliver reliable, scalable integrations, removing complexity so your business can stay focused on growth.
We specialise in integration for logistics, retail, manufacturing, distribution, ports, and supply chain businesses. Our solutions are designed to handle high-volume, complex data flows and ensure compliance with industry standards for companies of any size, from SMBs to large enterprises.
With Crossfire, integration is fully managed end-to-end. Our experts handle initial scoping, solution design, setup, monitoring, partner onboarding, and ongoing support. We proactively resolve issues and optimise integrations, so your team is never left troubleshooting alone.
Crossfire’s team includes over 25 integration specialists with decades of collective experience in integration and business process automation. We’re headquartered in New Zealand and serve customers globally, supporting projects across 30+ countries.
Crossfire is part of Sandfield, a leading Australasian technology company with over 30 years’ experience. This gives us access to broader technical resources, innovation, and the stability of a trusted technology group, while maintaining our specialist integration focus.
You can reach our team anytime via the Contact Us page on our website. We welcome partnership inquiries, customer support requests, and new project discussions. Our support is available 24/7 to ensure your integrations always run smoothly and can be contacted at [email protected]
Crossfire Retail Integration connects suppliers, third-party logistics (3PL) providers, and internal retail systems for seamless order processing, consistent data, and frictionless fulfillment. It automates data exchange between ERPs, warehouses, finance, procurement, and supplier networks, eliminating manual entry and reducing errors.
Crossfire supports integration with leading ERP, WMS, TMS, and accounting systems, including: SAP, Oracle Netsuite, Odoo, Cin7, Magento, Microsoft Dynamics, BlueYonder, Brightpearl and many more.
Crossfire provides flexible onboarding for all suppliers:
Crossfire automates the full order lifecycle, including but not limited to:
All incoming and outgoing data is validated and mapped to ensure compliance with your business rules and supplier requirements. The platform supports automatic translation between EDI, API, XML, CSV, and custom formats, minimizing errors and manual intervention.
Suppliers and wholesalers are often trading with multiple retail customers. By using EDI and integration, they can automate previously manual processes and streamline order fulfilment processes by centralising administration through a single inventory management or ERP system. This helps to reduce costs, save time and comply with their retailer’s EDI requirements.
Once your systems are integrated, most of your order fulfilment processes can be automated to reduce the amount of time manually processing. These processes include automating many of the most common business documents via EDI, such as purchase orders (850), invoices (810), purchase order acknowledgement (855), purchase order change requests (860), advanced shipping notices (856), order tracking and more.
Crossfire manages all EDI and API mapping, testing, and updates to keep your systems fully compliant with retailer and 3PL standards. Our team handles every requirement, so you do not need to worry about changing retailer formats or compliance rules.
Yes, Crossfire automatically imports sales orders from retailers or customers into your ERP or IMS. We can also generate and send invoices directly from your system, removing manual entry and reducing errors with every transaction.
Most new partner connections are completed in 6-10 weeks which is often dependent on the retailer's testing responsiveness. We use our library of prebuilt integrations and our proven onboarding process, you can go live with new retailers and 3PLs quickly and with minimal disruption.
Crossfire connects with major ERP, WMS, IMS, and accounting platforms, including Cin7 Core, Unleashed, SAP, Oracle NetSuite, Zoho Inventory, and Shopify. We tailor each integration to your specific business needs.
Crossfire's pricing is straightforward, with all-inclusive starting rates designed for predictable budgeting:
One-off setup and implementation: Starting from $3,000 per connection. This covers initial scoping, mapping, partner coordination, integration setup, and thorough testing to ensure a seamless go-live.
Fixed monthly fee: Starting from $355 per connection. This monthly fee includes 24/7 proactive monitoring, support & issue resolution, secure hosting on AWS, ongoing maintenance, compliance updates, and full access to the Crossfire customer portal.
No per-message fees: You can exchange EDI documents and transactions without worrying about extra charges, even as your volumes grow.
Your final pricing is tailored to your specific requirements, based on factors such as the number of connections, integration complexity, and service level.
Yes. Crossfire can automatically generate GS1-compliant SSCC labels and send shipment notifications (ASN) to your trading partners or 3PLs, ensuring smooth delivery and compliance with retailer requirements.
Crossfire integrates with leading logistics, ERP, WMS, TMS, and port systems like SAP, Oracle NetSuite, CargoWise, Origin, Paperless Warehousing, and more. We support all major protocols including EDI (EDIFACT, ANSI X12), APIs (REST, SOAP), and file-based exchanges (SFTP, AS2, Email).
Crossfire maintains up-to-date mappings and compliance logic for logistics standards such as GS1, PEPPOL, Cargo-XML, and more. Our experts monitor transactions for compliance, proactively resolve issues, and keep your integrations aligned with evolving industry requirements.
Pricing is transparent and tailored to your needs. It typically includes a one-off setup or migration cost per connection and a fixed monthly fee covering unlimited transactions, 24/7 support, and hosting. There are no per-message fees, so your costs remain predictable even as volumes grow. We offer a range of plans depending on the number of integrations and performance requirements.
Crossfire has extensive experience delivering logistics integration for leading companies across the supply chain. We have partnered with major logistics providers including Linfox, Mainfreight, DP World, Qube Holdings, Matson, K Line, and many others. Our platform processes over a billion logistics messages each year and supports some of the largest, most complex operations in Australia, New Zealand, and globally.
Crossfire supports all major sectors in the logistics industry. We integrate with global shipping lines, container depots, 3PL warehouses, freight forwarders, ports and terminals, and transport operators. Whether you manage vessel schedules, warehouse inventory, truck fleets, or international freight forwarding, our solutions are designed to automate and streamline every aspect of the logistics supply chain.
Most new connections are completed within a a matter of weeks thanks to our extensive library of prebuilt integrations and hands-on onboarding. Crossfire manages the entire process so you can onboard new partners rapidly and scale your operations without delay.
Yes, Crossfire enables seamless EDI and API integration between your system and your retailers, 3PLs, suppliers and other trading partners. This automates previously manual processes such as sales order, invoices, and shipment data. You can view our extensive trading partner network here. If Crossfire does not have an existing connection to your trading partner, we can establish a new one with ease.
Crossfire is designed for businesses that need reliable, scalable integration without building internal expertise. It suits companies handling higher volumes of transactions, often from around 50 orders a month and upward, or where manual data entry is cumbersome. It is also ideal for organisations with unique or complex processes that off-the-shelf tools struggle to support. Whether you are a supplier, wholesaler, manufacturer, retailer, or logistics operator, Crossfire provides a managed, scalable solution that grows with your business and removes the burden of maintaining integrations yourself.
Most new customers go live in 6–10 weeks. The exact timing depends largely on the trading partner’s responsiveness during testing and complexity of the integration. Crossfire moves quickly because we have a large library of prebuilt connections and a proven onboarding process. Our team handles every step, including system access and review, mapping and business rule configuration, test file creation, end-to-end testing, and coordination with your trading partners. You get a smooth, low-effort onboarding experience with minimal disruption to your business.
Most customers see a strong return because Crossfire removes the cost and risk of manual data entry. A simple way to estimate ROI is to calculate the labour cost of staff hours spent keying orders, invoices, shipments, or inventory updates, then add the cost of fixing errors caused by manual entry.
Crossfire typically eliminates up to 95 percent of that manual processing and speeds up fulfilment by automating data flows between your systems and trading partners. The result is lower operating costs, fewer errors, faster order turnaround, and more capacity to scale without hiring. Use our free ROI calculator here.
No, you can use any EDI provider you like. It's a common misconception that you have to use the same provider as your retail providers.
EDI is built on standardised data formats, like a common language. As long as your chosen EDI provider can accurately translate your internal data into that standard format (and vice versa), you can exchange documents seamlessly with any trading partner, regardless of who their EDI provider is
No. Crossfire provides a fully managed, no-code integration service. Our experts handle all setup, mapping, testing, and partner onboarding for you.
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