We build, monitor and maintain your integrations, so your team doesn't need EDI expertise and can focus on what matters most.
Priced per connection, not per message, so you have predictable costs each month and don't get punished for order volume growth.
Our in-house support team answers fast and fixes issues before they reach your operations, with global support coverage.
We tailor integrations with custom logic and business rules to match the way you operate, so your process doesn't have to bend to fit somebody's template.
Every order, shipment and invoice in one dashboard, in real time. Your team can fix data errors without raising a ticket and manage products, print labels, and convert PDFs into your system.
When one of your retailers changes a file spec or moves an API version, your integration doesn't sit broken while someone raises a change request, because we update the mapping.
For businesses coming off manual data entry or needing EDI retailer compliance.
From
per integration/month
Plus $3,000 one-off implementation costs
Get a Quote*Final price depends on factors such as the file formats involved and how much custom logic your process needs.
Includes:
Includes:
Best for mid-market companies managing complex supply chains.
Everything from Essentials plus:
Everything from Essentials plus:
Best for large organisations needing maximum security and control.
Everything from Business plus:
Everything from Business plus:
Compare Features |
Essentials1-5 integrations Get a quote |
Business6-20 integrations Speak to an expert |
Enterprise21+ integrations Speak to an expert |
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Integration & Connectivity |
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Standard connectivity (SFTP, FTPS, AS2, Email)
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Prebuilt system connectors (SAP, Netsuite, Unleashed, Cin7, MYOB, etc.) |
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Portal access: every message searchable, orders, invoices, shipments & label printing |
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Failed message alerts, with 24/7 monitoring and proactive resolution behind them |
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Message visibility & reprocessing
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Content-based routing
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Configurable failure logging & message retries
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Configurable message queueing
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Synchronous processing
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Managed Service & Support |
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24/7 email & phone support |
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24/7 system monitoring & alerts |
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Proactive issue resolution
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Support response priority (P1 issues)
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1 business day | 8 hours | 2 hours |
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Target return to operation time
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12 hours | 8 hours | 2 hours |
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Maintaining API updates
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Onboarding & training |
Assisted self-serve | Guided managed | Dedicated |
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Hosting environment - Shared |
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Hosting environment - Private hosting & dedicated database |
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Hosting Environment - Private, fully dedicated cloud environment |
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Enterprise Control & Customisation |
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White-label order management portal |
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Access to integration mapping platform |
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Full control for live integration testing & deployment |
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Database access |
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Security & Compliance |
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Emergency detection & response |
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Security information & event management |
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Penetration testing & port monitoring |
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Connection allowlisting |
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Customer-defined maintenance windows |
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Customer-defined upgrade windows |
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Fill out the form below and our team will be in touch with a personalised quote based on your specific requirements.
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