We build, monitor and maintain your integrations, so your team doesn't need EDI expertise and can focus on what matters most.
Priced per connection, not per message, so you have predictable costs each month and don't get punished for order volume growth.
Our in-house support team answers fast and fixes issues before they reach your operations, with global support coverage.
We tailor integrations with custom logic and business rules to match the way you operate, so your process doesn't have to bend to fit somebody's template.
Every order, shipment and invoice in one dashboard, in real time. Your team can fix data errors without raising a ticket and manage products, print labels, and convert PDFs into your system.
When one of your retailers changes a file spec or moves an API version, your integration doesn't sit broken while someone raises a change request, because we update the mapping.
For businesses coming off manual data entry or needing EDI retailer compliance.
From
$355 *
per integration/month
Plus $3,000 one-off implementation costs
Get a Quote*Final price depends on factors such as the file formats involved and how much custom logic your process needs.
Includes:
Includes:
Best for mid-market companies managing complex supply chains.
Everything from Essentials plus:
Everything from Essentials plus:
Best for large organisations needing maximum security and control.
Everything from Business plus:
Everything from Business plus:
Compare Features |
Essentials1-5 integrations Get a quote |
Business6-20 integrations Speak to an expert |
Enterprise21+ integrations Speak to an expert |
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Standard connectivity (SFTP, FTPS, AS2, Email)
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Included in Essentials | Included in Business | Included in Enterprise |
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Prebuilt system connectors (SAP, Netsuite, Unleashed, Cin7, MYOB, etc.) |
Included in Essentials | Included in Business | Included in Enterprise |
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Portal access: every message searchable, orders, invoices, shipments & label printing |
Included in Essentials | Included in Business | Included in Enterprise |
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Failed message alerts, with 24/7 monitoring and proactive resolution behind them |
Included in Essentials | Included in Business | Included in Enterprise |
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Message visibility & reprocessing
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Not included in Essentials | Included in Business | Included in Enterprise |
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Content-based routing
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Not included in Essentials | Included in Business | Included in Enterprise |
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Configurable failure logging & message retries
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Not included in Essentials | Included in Business | Included in Enterprise |
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Configurable message queueing
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Not included in Essentials | Included in Business | Included in Enterprise |
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Synchronous processing
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Not included in Essentials | Included in Business | Included in Enterprise |
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24/7 email & phone support |
Included in Essentials | Included in Business | Included in Enterprise |
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24/7 system monitoring & alerts |
Included in Essentials | Included in Business | Included in Enterprise |
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Proactive issue resolution
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Included in Essentials | Included in Business | Included in Enterprise |
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Support response priority (P1 issues)
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1 business day | 8 hours | 2 hours |
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Target return to operation time
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12 hours | 8 hours | 2 hours |
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Maintaining API updates
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Included in Essentials | Included in Business | Included in Enterprise |
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Onboarding & training |
Assisted self-serve | Guided managed | Dedicated |
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Hosting environment - Shared |
Included in Essentials | Not included in Business | Not included in Enterprise |
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Hosting environment - Private hosting & dedicated database |
Not included in Essentials | Included in Business | Not included in Enterprise |
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Hosting Environment - Private, fully dedicated cloud environment |
Not included in Essentials | Not included in Business | Included in Enterprise |
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White-label order management portal |
Not included in Essentials | Not included in Business | Included in Enterprise |
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Access to integration mapping platform |
Not included in Essentials | Not included in Business | Included in Enterprise |
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Full control for live integration testing & deployment |
Not included in Essentials | Not included in Business | Included in Enterprise |
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Database access |
Not included in Essentials | Not included in Business | Included in Enterprise |
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Emergency detection & response |
Included in Essentials | Included in Business | Included in Enterprise |
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Security information & event management |
Included in Essentials | Included in Business | Included in Enterprise |
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Penetration testing & port monitoring |
Included in Essentials | Included in Business | Included in Enterprise |
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Connection allowlisting |
Not included in Essentials | Included in Business | Included in Enterprise |
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Customer-defined maintenance windows |
Not included in Essentials | Included in Business | Included in Enterprise |
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Customer-defined upgrade windows |
Not included in Essentials | Included in Business | Included in Enterprise |
Fill out the form below and our team will be in touch with a personalised quote based on your specific requirements.
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