4.95 /5
Customer support rating
24/7 monitoring and support you can rely on
100 's
of pre-existing connections
Pre-built integrations with our extensive trading partner network.
$ 0
per message fees or hidden costs
No hidden costs and clear implementation timelines.
Whether you’re a retail or wholesale supplier, automate orders, invoices, order tracking, and more directly to and from your retail trading partners and 3PL warehouses with Crossfire integration.
Crossfire provides the most comprehensive [system name] EDI integration solutions. Our proven approach is flexible and customisable to exactly what you need, ensuring your business is getting the most it can from automation.
Automate order processing, inventory updates, and shipping notifications - freeing up your team to focus on sales and growth instead of manual data entry.
Minimise mistakes in orders, shipping details, and invoices by synchronising data in real time.
Stay compliant with retailer requirements by automatically meeting EDI standards - reducing chargebacks and speeding up approvals.
One call to Crossfire and we handle the rest. No coding. No stress. Just seamless automation.
We scope your integration and take care of the entire setup process, including partner liaising, mapping, configuration and more.
We test every integration scenario with you and your partners before setting it live.
Our team monitor you integrations 24/7, resolve issues, manage hosting & security, and keep API's up to date.
As your business grows, we can add new retail & 3PL integrations and automations.
Use Cases
Check out our most common use cases for EDI integration with [trading partner]. Crossfire can also tailor integrations and workflows to your unique requirements.
When [Trading Partner] wants to buy goods, they send an electronic Purchase Order. Instead of your team manually entering order details from a PDF or email, Crossfire automatically captures this data and injects it directly into your ERP/IMS. This ensures 100% data accuracy and allows your warehouse to begin fulfillment immediately.
Once goods have been shipped to [Trading Partner], Crossfire automates the billing process by pulling shipment data from your system and sending a compliant electronic Invoice. This removes the need for paper-based invoicing, reduces payment delays, and ensures that the totals, taxes, and line items match the original order perfectly.
If there is a discrepancy in pricing or a return of goods, Crossfire automates the transmission of a Credit Note to [Trading Partner]. This ensures that both your financial system and theirs are perfectly aligned on outstanding balances, preventing manual credit adjustments and simplifying the end-of-month reconciliation process.
"Crossfire’s integration with our warehouse has been great and they ensure that everything is running smoothly. On top of that, support has been very, very good."
Andrew Reeve
CEO and Founder at HonestBrew
"Karma Drinks supplies hundreds of customers throughout New Zealand and raises thousands of orders. The time that is saved and the errors that are avoided as a result of Crossfire's EDI integration are countless. We plan to further invest and align our inventory system with Crossfire. "
Adam Turner
Supply Chain and Distribution Manager at Karma Drinks
"Crossfire EDI made things easy from the beginning, getting our connection set up with little work, and have continued timely support whenever we need it."
Nick Carse
Co-Founder at King of Pops
Why choose Crossfire
Crossfire isn’t just another integration provider - we offer a fully-managed service with everything you need to automate your [system name] workflows so you can grow.
Straightforward, predictable pricing with no surprises, no ‘per message’ fees, or hidden support costs.
We build, monitor, and maintain your integrations, ensuring everything runs smoothly.
Always-on expert support that responds fast and fixes issues.
Get real-time visibility of order flows and integration performance.
From EDI transactions (orders, ASNs, invoices) to inventory sync and payment matching, we automate it all.
We can customise integrations to suit your exact business processes and those of your partners.
Get in touch with your requirements so that our team can provide an accurate quote.
A fully-managed integration service means Crossfire handles every part of your EDI and API integrations for you. Our team sets up the connections, monitors them around the clock, resolves issues, manages trading partner onboarding, applies updates, and keeps data flowing reliably. You don’t need internal integration specialists or ongoing development effort. We take care of the technology, the mapping, the business rules, the error handling, and the maintenance so your team can focus on operations instead of integrations.
Most new customers go live in 6–10 weeks. The exact timing depends largely on the trading partner’s responsiveness during testing and complexity of the integration. Crossfire moves quickly because we have a large library of prebuilt connections and a proven onboarding process. Our team handles every step, including system access and review, mapping and business rule configuration, test file creation, end-to-end testing, and coordination with your trading partners. You get a smooth, low-effort onboarding experience with minimal disruption to your business.
Crossfire's pricing is straightforward, with all-inclusive starting rates designed for predictable budgeting:
One-off setup and implementation: Starting from $3,000 per connection. This covers initial scoping, mapping, partner coordination, integration setup, and thorough testing to ensure a seamless go-live.
Fixed monthly fee: Starting from $355 per connection. This monthly fee includes 24/7 proactive monitoring, support & issue resolution, secure hosting on AWS, ongoing maintenance, compliance updates, and full access to the Crossfire customer portal.
No per-message fees: You can exchange EDI documents and transactions without worrying about extra charges, even as your volumes grow.
Your final pricing is tailored to your specific requirements, based on factors such as the number of connections, integration complexity, and service level.
Crossfire is designed for businesses that need reliable, scalable integration without building internal expertise. It suits companies handling higher volumes of transactions, often from around 50 orders a month and upward, or where manual data entry is cumbersome. It is also ideal for organisations with unique or complex processes that off-the-shelf tools struggle to support. Whether you are a supplier, wholesaler, manufacturer, retailer, or logistics operator, Crossfire provides a managed, scalable solution that grows with your business and removes the burden of maintaining integrations yourself.
No, you can use any EDI provider you like. It's a common misconception that you have to use the same provider as your retail providers.
EDI is built on standardised data formats, like a common language. As long as your chosen EDI provider can accurately translate your internal data into that standard format (and vice versa), you can exchange documents seamlessly with any trading partner, regardless of who their EDI provider is
Most customers see a strong return because Crossfire removes the cost and risk of manual data entry. A simple way to estimate ROI is to calculate the labour cost of staff hours spent keying orders, invoices, shipments, or inventory updates, then add the cost of fixing errors caused by manual entry. Crossfire typically eliminates up to 95 percent of that manual processing and speeds up fulfilment by automating data flows between your systems and trading partners. The result is lower operating costs, fewer errors, faster order turnaround, and more capacity to scale without hiring. Get a free ROI analysis here.
No. Crossfire provides a fully managed, no-code integration service. Our experts handle all setup, mapping, testing, and partner onboarding for you.
Yes. Crossfire is ISO 27001 certified, uses secure cloud hosting, encryption, and strict access controls to protect your data and transactions at all times.
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