At Crossfire, we believe integration should be a business enabler, not a technical burden. Our approach combines business savviness with a purpose-built platform and fully managed service to deliver outcomes, not just technology. We've created a model that gives you both technical capability and operational peace of mind.
What makes our approach unique is how we align with your business needs rather than forcing you into rigid technical frameworks. Whether you need a completely hands-off managed service or a hybrid model with platform access, we deliver integration that works the way your business does.
For businesses with a lean IT team or a preference for outsourcing, our fully managed service removes the risk and complexity of integration from your business, while ensuring you only pay for what you need.
For businesses with a lean IT team or a preference for outsourcing, our fully managed service removes the risk and complexity of integration from your business, while ensuring you only pay for what you need.
Crossfire offers a hybrid model with optional access to the platform for customers who want it.
This gives you the best of both worlds: the reliability of a managed service with the flexibility to directly interact with the platform when needed.
Crossfire offers a hybrid model with optional access to the platform for customers who want it.
This gives you the best of both worlds: the reliability of a managed service with the flexibility to directly interact with the platform when needed.
For organisations with complex scenarios and specialist integration needs.
For organisations with complex scenarios and specialist integration needs.
Integration success depends on a proven, repeatable process that addresses both technical requirements and operational realities. Our methodology has been refined through hundreds of integration projects and ensures consistent, reliable outcomes regardless of complexity.
Our process is specifically designed for broader supply chain environments where reliability, partner coordination, and operational impact are critical factors. Each step incorporates operational considerations and is managed by specialists who understand not just the technical aspects, but the business implications of every integration decision.
Our team work through your requirements with you and other key stakeholders such as your trading partners, subcontractors, and IT providers/consultants, to understand what integration solution would work best for your business. This may involve reviewing your system and its data to ensure we've considered everything.
Whether it's PDF reading that you're after, simple data mapping or you have special business rules that need to be taken into account, we have you covered.
Our team work through your requirements with you and other key stakeholders such as your trading partners, subcontractors, and IT providers/consultants, to understand what integration solution would work best for your business. This may involve reviewing your system and its data to ensure we've considered everything.
Whether it's PDF reading that you're after, simple data mapping or you have special business rules that need to be taken into account, we have you covered.
Once we understand your requirements, our integration experts get to work on developing the integration using our powerful integration platform, factoring in you and your trading partner's specific business rules to ensure the integration will work best for you.
Once we understand your requirements, our integration experts get to work on developing the integration using our powerful integration platform, factoring in you and your trading partner's specific business rules to ensure the integration will work best for you.
Crossfire uses a testing framework to ensure testing is comprehensive and the integration will work smoothly once it's live. No matter if we're integrating your internal systems, or integrating your systems with your trading partners or other third parties, we understand what scenarios need to be tested.
Once testing has been signed off by all parties involved, a go-live date is agreed upon. We then move the integration to our live environment and closely monitor the data passing between systems to ensure any issues can be resolved quickly.
Crossfire uses a testing framework to ensure testing is comprehensive and the integration will work smoothly once it's live. No matter if we're integrating your internal systems, or integrating your systems with your trading partners or other third parties, we understand what scenarios need to be tested.
Once testing has been signed off by all parties involved, a go-live date is agreed upon. We then move the integration to our live environment and closely monitor the data passing between systems to ensure any issues can be resolved quickly.
Reliable integrations depend on constant visibility and fast response. Crossfire provides 24/7 monitoring across messages, connectivity, servers, and performance. If data is missing, a connection drops, or volumes spike unexpectedly, alerts are raised immediately and our team steps in before issues escalate.
Our in-house support team is always available by phone or email. You’ll often speak directly with the integration expert who built your solution. With proactive error management and rapid response processes, most issues are resolved before you or your partners notice anything.
Reliable integrations depend on constant visibility and fast response. Crossfire provides 24/7 monitoring across messages, connectivity, servers, and performance. If data is missing, a connection drops, or volumes spike unexpectedly, alerts are raised immediately and our team steps in before issues escalate.
Our in-house support team is always available by phone or email. You’ll often speak directly with the integration expert who built your solution. With proactive error management and rapid response processes, most issues are resolved before you or your partners notice anything.
All our services are hosted on scalable AWS services, meaning that hosting isn't something you need to concern yourself with as part of your integration solution. AWS offers performance, redundancy, and security with 99.9% uptime.
What we deliver:
AWS-hosted infrastructure
Scalable resources
High availability (99.9%+)
Enterprise security
Dedicated environments (optional)
Disaster recovery
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