Our foundational plan for fully managed integrations, combining essential automation with 24/7 monitoring and support.
From
per integration/month
Plus $3,000 one-off implementation costs.
Get a Quote*Price may vary depending on individual requirements.
Up to 600 messages per integration, per hour
99% uptime
Hosting on our shared SaaS environment
1 hour support per integration/month
12-hour response time for P1 issues
Includes:
Includes:
A premium managed plan with private hosting, higher availability, committed support hours, and advanced message handling for complex environments.
Up to 1200 messages per integration, per hour
99.5% uptime
Private hosting & dedicated database
Committed support (min 5 hours per month)
8-hour response time for P1 issues
Everything from Essentials plus:
Everything from Essentials plus:
Designed for large-scale operations that need full control, unlimited processing, advanced security, and rapid incident response.
Unlimited message processing (auto-scaling available)
99.99% uptime
Private, fully dedicated cloud environment
Optional: Site-to-site VPN, High Availability
Committed support (min 10 hours per month)
2-hour response time for P1 issues
Everything from Business plus:
Everything from Business plus:
Compare Features |
Essentials1-5 integrations Get a quote |
Business6-20 integrations Speak to an expert |
Enterprise21+ integrations Speak to an expert |
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Integration & Connectivity |
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Standard connectivity (SFTP, FTPS, AS2, Email) |
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Prebuilt system connectors (SAP, Netsuite, Unleashed, Cin7, MYOB, etc.) |
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Portal for managing orders, invoices, shipments |
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Failed message alerts |
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Message visibility & reprocessing |
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Content-based routing |
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Configurable failure logging & message retries |
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Configurable message queueing |
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Synchronous processing |
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Managed Service & Support |
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24/7 email & phone support |
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24/7 system monitoring & alerts |
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Proactive issue resolution |
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Support response priority (P1 issues) |
1 business day | 8 hours | 2 hours |
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Target return to operation time |
12 hours | 8 hours | 2 hours |
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Maintaining API updates |
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Onboarding & training |
Assisted self-serve | Guided managed | Dedicated |
Enterprise Control & Customisation |
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White-label order management portal |
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Access to integration mapping platform |
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Full control for live integration testing & deployment |
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Database access |
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Security & Compliance |
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Emergency detection & response |
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Security information & event management |
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Penetration testing & port monitoring |
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Connection allowlisting |
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Customer-defined maintenance windows |
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Customer-defined upgrade windows |
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Fill out the form below and our team will be in touch with a personalised quote based on your specific requirements.
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