Enterprise Service Bus: Your central integration backbone

92 %

of integrations built without code

Eliminate dev bottlenecks and accelerate your integration projects.

1.4 B

Annual messages processed

Trust a platform proven to handle enterprise-scale supply chain operations.

99.9 %

Uptime

Ensure business continuity with our reliable, always-on platform.

When is ESB the right solution?


An ESB is a central hub that lets all your systems share data reliably, and it differs from other approaches because each system connects once to the hub rather than managing lots of direct, individual connections. This makes integrations easier to manage, scale and change over time.

Use Crossfire ESB if you:

  • Run a mixed tech stack across old and new systems, including ERP, cloud apps and custom tools.
  • Need to integrate multiple systems and data flows e.g. ERP to WMS, CRM to e-commerce platform, EDI flows to internal databases, without building bespoke point-to-point integrations.
  • Require flexibility as your ecosystem evolves via new tools, new partners, changing data formats or protocols.
  • Care about maintainability, governance, data consistency, and want to minimise custom coding and long-term maintenance overhead.
  • Want a managed, scalable integration backbone rather than a patchwork of connectors and scripts.

Why US

Why choose Crossfire for your ESB needs

Automate data workflows and significantly improve data exchange without the burden of hiring and training in-house resources.

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Centralised, future-proof integration architecture

Instead of maintaining dozens of point-to-point connections, your systems — ERP, WMS, CRM, third-party tools, EDI partners — all talk via a unified “bus”, reducing complexity as your landscape grows.

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Mixed system support (legacy, modern, EDI, APIs)

Whether you’re dealing with older on-prem systems or cloud-native apps, EDI or REST APIs, Crossfire’s ESB handles the connectivity, protocol conversions, data mapping and mediation for you.

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Configuration over custom coding

With standardised message models, data transformations, routing rules and orchestration workflows, you can deploy integrations faster and maintain them with less custom development.

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Scalable & modular

As your organisation grows, you can onboard new systems or trading partners without rewriting core integrations. The bus scales with you.

Consistency, reliability & governance

Centralised error handling, logging, versioning, security and governance ensure data exchange is reliable and traceable even in complex, distributed environments.

Managed service & support

Crossfire doesn’t just provide the platform. We build, monitor and maintain the integrations for you, giving you peace of mind and freeing internal IT capacity.

How Crossfire ESB works

 

Here's how the ESB handles data from start to finish, whether your internal team are on the tools or you want our experts to manage it for you.

 

Connect

Use pre-built or custom connectors to link your ERP, WMS, CRM, databases, message queues, EDI partners, SaaS services, third-party applications regardless of protocol or format.

Transform & mediate

Incoming data is mapped and transformed into a standard enterprise message model, then converted as needed to the format or protocol required by the target system, enabling interoperability even between mixed platforms.

Route & orchestrate

Define routing rules, business logic, and workflows. Messages can be directed based on content (content-based routing), priority, or business rules. You can orchestrate multi-step processes that involve multiple systems.

Monitor, manage & maintain

Centralised logging, auditing, and monitoring dashboards provide visibility across all integrations. Crossfire’s team provides ongoing maintenance, proactive support, and version management.

Why the leaders choose Crossfire

Mainfreight logo
"We process over 750,000 messages per day and Crossfire breezes through it. One of the reasons we chose Crossfire was for its flexibility - we win business because we can comply with our customers’ EDI requirements."

Marissa Monteroso

at Mainfreight

Patrick Terminals logo
"As an Integration middleware, Crossfire is reliable and stable the ability to fully-customise application integrations is critical for us."

Su Duong

Integration Manager at Patrick Terminals

ACFS Port Logistics logo
"Because we interact with so many customers, the solution needed to be very robust and have the ability to interact with multiple systems and languages, and be able to handle translation. This is what Crossfire could do what other suppliers couldn’t. They’re familiar with our customers and the challenges they have. They can offer solutions based on that knowledge."

Jeremy Cox

Business Improvement Manager at ACFS Port Logistics

Technical capabilities

Automate with confidence across any system, partner or protocol

 

We’ve established robust processes and performance standards that have been put to the test by billion dollar enterprises.

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Message transformation, mapping & validation
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Data enrichment, unit conversion, rule-based logic
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Business exception handling (e.g. short shipments, bundles, pricing conflicts)
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Multi-endpoint routing & partner-specific logic
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End-to-end transaction orchestration
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Cross-system synchronisation (ERP, WMS, TMS, CRM, Finance)
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EDI (EDIFACT, X12, IDOC, TRADACOMS)
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API (REST & SOAP, JSON/XML support)
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SFTP / FTPS / AS2 / HTTPS / Email
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PEPPOL eInvoicing (registered service provider)
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Webhooks, JSON, CSV, Fixed-width formats
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1.4B+ messages processed per year
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Multi-threaded processing (50+ concurrent threads)
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Elastic scaling based on message load
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Shared and dedicated environments available
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Architecture supports redundancy and failover
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Real-time dashboards with queue depth, performance stats, and throughput
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Full message traceability, search, and filtering by metadata
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Reprocessing & replay (manual and bulk)
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Full audit trail and change history
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Alerting: message failures, delays, endpoint unavailability

Frequently asked questions

The Enterprise Service Bus is a middleware architecture that acts as a central communication hub, enabling disparate applications and services to exchange data reliably and consistently. It manages routing, data transformation, protocol mediation, orchestration, and integration governance across the enterprise.

Unlike many individual connections that link two systems directly (point-to-point), ESB centralises integrations so each system connects once, to the bus. This reduces complexity, enables reuse, and simplifies maintenance. Compared to standalone APIs, ESB adds orchestration, transformation, protocol mediation, and a unified governance layer.

Yes. Crossfire’s ESB is built to handle hybrid environments such as legacy on-prem, EDI, APIs, cloud SaaS, and to orchestrate complex flows across them.

Anything such as ERPs, WMS, IMS, accounting, databases, message queues, third-party SaaS, legacy applications, EDI trading partners, APIs. Regardless of protocol or data format.

Crossfire processes confidential business information for enterprise companies. Our customers rely on us to protect their data and their systems.

As an ISO27001-certified organisation, we have developed a comprehensive set of practices and policies to ensure the security of your data.  We undertake annual audits to ensure practices are followed and standards are maintained.

Detailed policies, processes and certifications are available upon request.

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