Hear it straight from our customers

"Crossfire EDI made things easy from the beginning, getting our connection set up with little work, and have continued timely support whenever we need it."

"Crossfire’s real point of difference is it provides both components. Its specialist integration team are expert at working with the technology and also provides a high level of communication with us and our clients at the same time. The team also run it as a proper project which, ultimately, ensures we can quickly iron out issues and go live on time."

"In order to grow you need to be able to simplify. And that’s what Crossfire provides. It helps you simplify so that you can grow."

"They're great to deal with. There seem to be dedicated people always available, always responding straight away, and they're amazingly cost-effective."

"What truly sets Crossfire apart is their responsiveness and dedication to our success. They are always available to address concerns and provide timely support."

"Crossfire has truly transformed how we operate, making it effortless to pull orders from all the major retailers straight into NetSuite. The best part is that after the initial setup, Crossfire manages everything; we rarely have to think about it. This automation is a massive benefit because the time we save now means we can dedicate our resources to looking after our customers better. "

"The project was delivered on time and on budget. On-time was really critical for me, the Crossfire team understood the timeline we were working to and really respected that."

"I think the benefits are two-fold. First, not only do they get a more streamlined interaction with Abel, but secondly, the whole process occurs behind the scenes. They don’t have to worry about it. The improvements just happen."

"What was key in initially choosing Crossfire was the fact they had team members right here in New Zealand, which made that crucial initial setup and ongoing support so much smoother."

"These guys can walk the walk and talk the talk. Crossfire didn’t need this industry and its problems explained to them, they already had the experience and the expertise. They’ve met every challenge we’ve thrown at them."

"I would highly recommend Crossfire to any organisation seeking reliable, forward-thinking IT services. Their professionalism and customer-centric approach make them a standout choice in the industry."

"I consider the Crossfire team as if they were TGE Staff themselves, they form an integral part of my integration Team. That’s how close we are as a Partner delivering outstanding IT Integration Solutions to our Clients."

"We process over 750,000 messages per day and Crossfire breezes through it. One of the reasons we chose Crossfire was for its flexibility - we win business because we can comply with our customers’ EDI requirements."

"As an Integration middleware, Crossfire is reliable and stable the ability to fully-customise application integrations is critical for us."

"Whether it is an Excel spreadsheet that comes in and gets mapped, or whether it is direct integration; it doesn’t really matter. Crossfire enables us to translate into whatever format we need in Multipick."

"Despite the volume rising, no one was talking about the systems not working, or PO’s not going through. As a business process owner, I was really proud of that and the system."

"Because we interact with so many customers, the solution needed to be very robust and have the ability to interact with multiple systems and languages, and be able to handle translation. This is what Crossfire could do what other suppliers couldn’t. They’re familiar with our customers and the challenges they have. They can offer solutions based on that knowledge."

"Crossfire is a well built and flexible application, can be made to work with 99% of customer intergrations and flexible enough to make the 1% compatible."